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User Experience (UX) Designer

Department: General
Location: Dearborn , MI

 We’re looking for a passionate Design Researcher to join us. Design Researchers lead the team through a journey of human-centered research to uncover insights that contribute to all phases of the design process. They champion the voice of the user and leverage inspiration to discover hidden opportunities. Specifically, you will:

• Design and plan generative, qualitative research, including selecting target users and identifying experts, analogous companies, and services.

• Conduct external benchmarking to inform the design research plan

• Develop profiles and screening criteria for research recruiting

• Experiment with different tools and methods to execute on research plans

• Use and help the team use methods such as field observation, analogous research, conversations with experts and extreme users, concept evaluation, and participatory design, to explore the edge of what's possible in the near and far

• Design compelling research experiences that generate actionable insights

• Partner with other disciplines to develop visual aids for research, e.g. flashcards, storyboards.

• Create research stimuli to deeply understand user needs, uncover possibilities, and test assumptions with support of the broader product team

• Facilitate research events such as workshops

• Synthesize research findings and unearth systems-level patterns and frameworks

• Help develop creative storytelling tools to enable designing for user goals, values, and aspirations

• Make research findings relevant and impactful for design through a variety of formats such as insights, decks, stories, videos, experiences, and exhibits.

• Advocate for and implement design best-practices for the product at large

Skills Required:

• Experience working on highly collaborative teams, or other multidisciplinary teams.

Experience Required:

• 2+ years of qualitative research experience culminating in a sound ability to scope a research process, lead fieldwork, conduct interviews and do desk research.  

• 2+ years of experience using human centered design, design thinking principles or methods in a formal, in-person setting

Education Required:• BS sociology, anthropology, psychology, design or other related discipline.

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